FAQ
List of Services
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HOW DO I USE PEPTIDES?List Item 1
Usage instructions cannot be provided by Peptide Daddy as all of our products are for research and testing. Despite that, all of our products are guaranteed for purity and identification.
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DO I NEED A PERSCRIPTION?List Item 2
No. Our peptides are intended for research purposes only and are not for human consumption. All of our peptides are tested for quality and purity and meet the standard for usage.
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HOW SHOULD I STORE MY PEPTIDES?List Item 3
Under 2-3 months: Store in the refrigerator at 36°F to 46°F (2°C to 8°C).
Long-term (up to years): Store in the freezer at -4°F (-20°C) or colder.
Short-term transit: Room temperature is acceptable for a few weeks, but keep them away from direct sunlight and high heat.
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HOW DO I CONTACT CUSTOMER SERVICE?List Item 4
Our customer service team is happy to help!
You can reach us by phone during business hours: 8:00 AM – 8:00 PM Pacific Time.
Alternatively, you can email us anytime at contact@thepeptidedaddy.net
We typically respond to emails within 24 hours during business days.
Feel free to reach out with any questions — we’re here to assist!
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I CANT FIND THE PEPTIDE I WANT
We’re always working to expand our selection! If you don’t see a specific peptide you’re looking for, you can easily submit a request.
Simply use the “Request” section in the header of our website. Let us know the peptide name and the milligram amount you’re interested in.
As a small business, we’ll do our best to source and add it to the site as quickly as possible. While we can’t make any guarantees, we truly value your input and want to grow together by offering the products our customers actually want.
Feel free to submit your request — we read every one!
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HOW SHOULD I HANDLE MY PEPTIDES?
Do Not Shake: Vigorously shaking can damage the peptide structure. Instead, gently swirl the vial.Avoid Freezing
Mixed Peptides: Do not refreeze peptides once they have been reconstituted to avoid freeze-thaw degradation.
Prevent Moisture Exposure: Allow vials to reach room temperature before opening to prevent condensation from forming inside the vial
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HOW LONG DOES SHIPPING TAKE?
We are a small business that wants to grow together with our customers. We are focused on getting you your products as quickly as possible, but as we scale there is still a learning curve on our end.
Shipping timelines (via UPS Ground):
California orders: We typically ship within 1 business day and aim to deliver within 2 to 5 business days.
Out-of-state orders: Most orders arrive within 5 to 7 business days, though some farther destinations may take a little longer.
We process and ship orders Monday through Friday. Once your package leaves our facility, you’ll receive a tracking number via email. Please note that delivery times can vary based on carrier volume, weather, and location.
Thank you for your patience and support as we continue improving our shipping process!
